Terms and Conditions

Terms and Conditions relevant to the use of www.jvs-outdoor.com

www.jvs-outdoor.com is the online store of JVS Global Outdoor
1. General
1.1. These terms and conditions apply to all legal relationships in which JVS Global Outdoor acts as the supplier of products.
2. Offers
2.1. All offers made by JVS Global Outdoor are non-committal. Products are offered subject to the availability of these products. JVS Global Outdoor reserves the right to annul any agreement. At no time may any rights be derived from errors or omissions.
3. Agreement
3.1. A purchase agreement between JVS Global Outdoor and the buyer comes into existence at such a time as when the order confirmation appears on the screen.
4. Prices
4.1. All prices in Euro and inclusive of 21% VAT
5. Delivery costs
5.1. All product prices contained on this website exclude delivery costs unless otherwise indicated. If you have any questions related to delivery costs, please email us at info@jvs-outdoor.com
6. Supply and delivery period
6.1. If in stock, products paid for in advance will be dispatched to the supplied delivery address by JVS Global Outdoor within 3 working days following order confirmation and receipt of payment.
6.2. JVS Global Outdoor aims to dispatch orders within 3 working days of receipt of payment. At the very latest, delivery will take place within 30 days. If ordered products are not delivered to the supplied address within this period, the buyer will have the option of annulling the agreement.
6.3. The above delivery periods serve as an indication and are not statutory periods. Under no circumstances shall JVS Global Outdoor be held liable if delivery periods are exceeded.
6.4. Products are dispatched from our warehouse. JVS Global Outdoor arranges for delivery by post or by any other method deemed suitable by JVS Global Outdoor. Ownership of products is transferred to the buyer upon delivery if the products in question have been paid for.
6.5. JVS Global Outdoor reserves the right to dispatch orders as part of separate deliveries. Extra costs related to such deliveries will be carried by JVS Global Outdoor.
7. Secure payment
7.1. prepayment: when prepaying for your order, you transfer the payment amount from your bank account to JVS Global Outdoor’s bank account. This payment method will generally take a couple of days. Your order will be dispatched as soon as your payment appears in our account.
7.2. iDeal: if you use Rabobank, ABN AMRO, SNS Bank or ING (Postbank) internet banking, you can arrange electronic payment of your order securely via our site. As a rule, your payment will be processed on the same day.
8. Returning of products
8.1. Products bought from JVS Global Outdoor may, without providing reasons, be returned and/or exchanged within 14 working days of receipt, as long as the invoice can be produced, the purchase has not been used and the product is in its original packaging. The buyer may, within 14 working days of ordering, revoke his order without providing reasons. Costs related to the return shall be for the account of the buyer/consumer. The buyer shall thus be entitled to restitution of the order amount if already paid. For this purpose, the buyer must contact JVS Global Outdoor at info@jvs-outdoor.com within 14 working days of receipt at the delivery address.
8.2. If a defective product is received, this product will be replaced free of charge by JVS Global Outdoor with exactly the same product, as long as the invoice can be produced, the purchase has not been used and the product is in its original packaging. The buyer shall be entitled to restitution of the order amount if already paid. For this purpose, the buyer must contact JVS Global Outdoor at info@jvs-outdoor.com within 14 working days of receipt at the delivery address.
8.3. If a different product to the ordered product is received, this product will be replaced free of charge by JVS Global Outdoor with the ordered product, as long as the invoice can be produced, the purchase has not been used and the product is in its original packaging. The buyer shall be entitled to restitution of the order amount if already paid. For this purpose, the buyer must contact JVS Global Outdoor at info@jvs-outdoor.com within 14 working days of receipt at the delivery address.
8.4. If, according to any of the above, a product can be returned, the paid amount will be refunded into the relevant bank or giro account within 14 days. For this purpose, the buyer must contact JVS Global Outdoor at info@jvs-outdoor.com.
8.5. If the above period is not observed by the buyer, any rights that the buyer may be entitled to will lapse.
9. Satisfaction guarantee, guarantee
9.1. A 1-year factory guarantee applies to all our products.
9.2. If, upon receipt of the product, you are not satisfied or if you have questions about the product, please email us at info@jvs-outdoor.com.
10. complaints, examination obligation, lapse and compliance
10.1. defects: The buyer is obligated to examine the purchased product – or have it examined – as soon as possible once it has been delivered. The buyer must determine whether the delivered product complies with the agreement, i.e. whether the correct products have been delivered; whether the quantity of delivered products corresponds to the agreement; whether the delivered products comply with the agreed quality requirements or – if these are absent – comply with the requirements that may apply to normal usage and/or commercial purposes. If visible defects or shortcomings are observed, the buyer must notify JVS Global Outdoor in writing within 48 hours.
If non-visible defects are discovered, the buyer must notify JVS Global Outdoor in writing upon discovery within one month of delivery. Products may only be returned to JVS Global Outdoor with prior written authorisation. 10.2. Claims and dues, based on facts that could justify an opinion stating that a delivered product does not comply with the agreement, will lapse 1 year after receipt at the delivery address.
10.3. The buyer is responsible for determining, at the time of delivery, whether the products comply with the agreement. If this is not the case, the buyer must notify JVS Global Outdoor in writing - including motivation - as soon as possible and, in any event, within thirty days of delivery or, at any rate, as soon as the discovery of non-compliance could have reasonably been possible. If it emerges that the products do not comply with the agreement, the buyer will receive the choice of having the products in question replaced with new products upon return, or being granted restitution amounting to the invoice value of the products. 10.4. If, for whatever reason, the buyer decides not to purchase a product, the buyer has the right to return said product to JVS Global Outdoor within 14 working days. In such cases, returns will only be accepted if returned products are undamaged. Costs related to the return of products shall be for the account of the buyer.
11. Compensation11.1. JVS Global Outdoor can only be held liable for losses that can be ascribed to intentional or gross negligence on its part, or that arise due to circumstances that, according to legislation, fall within the scope of its commercial risk.
11.2. The buyer legally and extra-judicially indemnifies JVS Global Outdoor from third-party product liability claims lodged by individuals/legal entities, which are related to (alleged or confirmed) defects of JVS Global Outdoor products, supplied directly or indirectly by the buyer to a third party.
12.1. Dutch law exclusively applies to all legal relationships between JVS Global Outdoor and the buyer.
13. Dutch text prevails
13.1. The Dutch language version of these terms and conditions shall prevail over any translations thereof.
14. Prices
14.1. JVS Global Outdoor cannot be held liable for inconsistencies in prices, images and texts.
15. Products supplied by Jvs Global Outdoor may not be traded to sanctioned parties and/or countries.