Terms and Conditions
Terms and Conditions relevant to the use of www.jvs-outdoor.com
www.jvs-outdoor.com is the online store of JVS Global Outdoor
1. General
1.1. These terms and conditions apply to all legal relationships in which JVS Global Outdoor
acts as the supplier of products.
2. Offers
2.1. All offers made by JVS Global Outdoor are non-committal. Products are offered subject
to the availability of these products. JVS Global Outdoor reserves the right to annul any
agreement. At no time may any rights be derived from errors or omissions.
3. Agreement
3.1. A purchase agreement between JVS Global Outdoor and the buyer comes into existence
at such a time as when the order confirmation appears on the screen.
4. Prices
4.1. All prices in Euro and inclusive of 21% VAT
5. Delivery costs
5.1. All product prices contained on this website exclude delivery costs unless otherwise
indicated.
If you have any questions related to delivery costs, please email us at info@jvs-outdoor.com
6. Supply and delivery period
6.1. If in stock, products paid for in advance will be dispatched to the supplied delivery
address by JVS Global Outdoor within 3 working days following order confirmation and
receipt of payment.
6.2. JVS Global Outdoor aims to dispatch orders within 3 working days of receipt of
payment. At the very latest, delivery will take place within 30 days. If ordered products are
not delivered to the supplied address within this period, the buyer will have the option of
annulling the agreement.
6.3. The above delivery periods serve as an indication and are not statutory periods. Under no
circumstances shall JVS Global Outdoor be held liable if delivery periods are exceeded.
6.4. Products are dispatched from our warehouse. JVS Global Outdoor arranges for delivery
by post or by any other method deemed suitable by JVS Global Outdoor. Ownership of
products is transferred to the buyer upon delivery if the products in question have been paid
for.
6.5. JVS Global Outdoor reserves the right to dispatch orders as part of separate deliveries.
Extra costs related to such deliveries will be carried by JVS Global Outdoor.
7. Secure payment
7.1. prepayment: when prepaying for your order, you transfer the payment amount from your
bank account to JVS Global Outdoor’s bank account. This payment method will generally
take a couple of days. Your order will be dispatched as soon as your payment appears in our
account.
7.2. iDeal: if you use Rabobank, ABN AMRO, SNS Bank or ING (Postbank) internet
banking, you can arrange electronic payment of your order securely via our site. As a rule,
your payment will be processed on the same day.
8. Returning of products
8.1. Products bought from JVS Global Outdoor may, without providing reasons, be returned
and/or exchanged within 14 working days of receipt, as long as the invoice can be produced,
the purchase has not been used and the product is in its original packaging. The buyer may,
within 14 working days of ordering, revoke his order without providing reasons. Costs related
to the return shall be for the account of the buyer/consumer. The buyer shall thus be entitled
to restitution of the order amount if already paid. For this purpose, the buyer must contact JVS Global Outdoor at info@jvs-outdoor.com within 14 working days of receipt at the delivery
address.
8.2. If a defective product is received, this product will be replaced free of charge by JVS
Global Outdoor with exactly the same product, as long as the invoice can be produced, the
purchase has not been used and the product is in its original packaging. The buyer shall be
entitled to restitution of the order amount if already paid.
For this purpose, the buyer must contact JVS Global Outdoor at info@jvs-outdoor.com within
14 working days of receipt at the delivery address.
8.3. If a different product to the ordered product is received, this product will be replaced free
of charge by JVS Global Outdoor with the ordered product, as long as the invoice can be
produced, the purchase has not been used and the product is in its original packaging. The
buyer shall be entitled to restitution of the order amount if already paid. For this purpose, the
buyer must contact JVS Global Outdoor at info@jvs-outdoor.com within 14 working days of
receipt at the delivery address.
8.4. If, according to any of the above, a product can be returned, the paid amount will be
refunded into the relevant bank or giro account within 14 days. For this purpose, the buyer
must contact JVS Global Outdoor at info@jvs-outdoor.com.
8.5. If the above period is not observed by the buyer, any rights that the buyer may be entitled
to will lapse.
9. Satisfaction guarantee, guarantee
9.1. A 1-year factory guarantee applies to all our products.
9.2. If, upon receipt of the product, you are not satisfied or if you have questions about the
product, please email us at info@jvs-outdoor.com.
10. complaints, examination obligation, lapse and compliance
10.1. defects: The buyer is obligated to examine the purchased product – or have it examined
– as soon as possible once it has been delivered. The buyer must determine whether the
delivered product complies with the agreement, i.e. whether the correct products have been
delivered; whether the quantity of delivered products corresponds to the agreement; whether
the delivered products comply with the agreed quality requirements or – if these are absent –
comply with the requirements that may apply to normal usage and/or commercial purposes.
If visible defects or shortcomings are observed, the buyer must notify JVS Global Outdoor in
writing within 48 hours.
If non-visible defects are discovered, the buyer must notify JVS Global Outdoor in writing
upon discovery within one month of delivery.
Products may only be returned to JVS Global Outdoor with prior written authorisation.
10.2. Claims and dues, based on facts that could justify an opinion stating that a delivered
product does not comply with the agreement, will lapse 1 year after receipt at the delivery
address.
10.3. The buyer is responsible for determining, at the time of delivery, whether the products
comply with the agreement. If this is not the case, the buyer must notify JVS Global Outdoor
in writing - including motivation - as soon as possible and, in any event, within thirty days of
delivery or, at any rate, as soon as the discovery of non-compliance could have reasonably
been possible. If it emerges that the products do not comply with the agreement, the buyer
will receive the choice of having the products in question replaced with new products upon
return, or being granted restitution amounting to the invoice value of the products.
10.4. If, for whatever reason, the buyer decides not to purchase a product, the buyer has the
right to return said product to JVS Global Outdoor within 14 working days. In such cases,
returns will only be accepted if returned products are undamaged. Costs related to the return
of products shall be for the account of the buyer.
11. Compensation11.1. JVS Global Outdoor can only be held liable for losses that can be ascribed to intentional
or gross negligence on its part, or that arise due to circumstances that, according to
legislation, fall within the scope of its commercial risk.
11.2. The buyer legally and extra-judicially indemnifies JVS Global Outdoor from third-party
product liability claims lodged by individuals/legal entities, which are related to (alleged or
confirmed) defects of JVS Global Outdoor products, supplied directly or indirectly by the
buyer to a third party.
12.1. Dutch law exclusively applies to all legal relationships between JVS Global Outdoor
and the buyer.
13. Dutch text prevails
13.1. The Dutch language version of these terms and conditions shall prevail over any
translations thereof.
14. Prices
14.1. JVS Global Outdoor cannot be held liable for inconsistencies in prices, images and
texts.
15. Products supplied by Jvs Global Outdoor may not be traded to sanctioned parties and/or countries.